SHIPPING & RETURNS
SHIPPING POLICY
UK Shipping Information
Orders placed before midday Monday-Friday will be shipped that afternoon. We utilize Royal Mail as our chosen shipping service. Our standard shipping option is 2nd class post, so please allow for up to 7 working days for the delivery of your order. This delivery period may be extended during national holiday periods.
For our customers in the UK, we are pleased to offer free 2nd class shipping on orders with a minimum order value of £50.00.
Global Shipping Information
Please anticipate a delivery time of up to 25 working days for your order to reach its destination.
Please note that we retain the right to adjust postage fees based on individual shipping destinations. In such cases, we will promptly inform the customer of any changes from the original order and will await your confirmation before proceeding with the dispatch. We genuinely appreciate your understanding in this regard.
Once items are in transit, we regret to inform you that we cannot assume responsibility for them. However, please be aware that all items valued at £100 or more will be dispatched using recorded delivery. If you wish to receive tracking information for your order, please don't hesitate to request it from us.
Thank you for entrusting us with your order, and we remain committed to providing you with the best possible shipping experience.
REFUND/RETURNS POLICY
REFUND/RETURNS POLICY
Astoria Coffee Co strive to provide you with exceptional service and to ensure your coffee always arrives fresh, delicious and in perfect condition.
As coffee is a natural product that is perishable, we are unable to accept returns on coffee orders but from time to time we accept mistakes can happen. If there has been an error with your order please contact our customer services team immediately at: